Contact Support
Have questions? We are here to help your business grow.
🇿🇼Contact & Support Details
We are here to help. Reach out to our Zimbabwe support team via email, WhatsApp, or telephone.
Frequently Asked Questions
How do I list my space in Zimbabwe?
Register as a Host ($10 one-off publication fee, zero monthly subscriptions), then click "New Listing" from your dashboard. Fill in your space details, add high-resolution photos, and submit for verification — with a standard 10% platform fee on completed bookings.
What payment methods are supported?
We support Pesepay (EcoCash, InnBucks, ZimSwitch, and Visa/Mastercard) and mobile money in USD.
Is my payment safe?
Yes. All bookings are protected by automated USD payment escrow — your funds are safely held until you check in and the space meets guaranteed expectations.
Can I cancel a reservation?
Yes. You can cancel from your "My Bookings" page. Cancellation policies vary per listing (Flexible, Moderate, or Strict) — check space details before booking.
How are Zimbabwean hosts verified?
All hosts undergo National ID/Passport verification and space inspection checks before listings are approved by our moderation team.
What cities are covered?
We cover Harare, Bulawayo, Norton, Bindura, Shamva, Mazowe, Mount Darwin, Centenary, Mvurwi, Victoria Falls, Mutare, Gweru, and other vibrant centers across Zimbabwe.